Job Description

Job Description - Visitation/Family Support Worker

Hours - Varies based on availability (Must be available at least 20 hours a week)

We are seeking a compassionate and dedicated Visitation/Family Support Worker to provide assistance and support to families during supervised visitations and other family support services. This part-time or as needed position requires outstanding communication skills, empathy, and the ability to maintain professional boundaries. The Visitation/Family Support Worker will play a crucial role in ensuring the safety and well-being of families, promoting positive parent-child interaction, and facilitating positive change within the family dynamic.

Responsibilities:

1. Conduct supervised visitations:
- Monitor visits between parents and children, ensuring compliance with guidelines and policies.
- Observe and document parent-child interactions, reporting any concerns or violations.
- Maintain a neutral and non-judgmental presence throughout the visitation process.
- Implement appropriate interventions or strategies to address conflict or challenging situations.

2. Provide logistical support for visitations:
- Transport child/youth with personal vehicle to and from visits with parent.
- Communicate relevant information to the appropriate parties within the organization.

3. Offer family support services:
- Provide emotional support and guidance to families during visitations and other family support sessions.
- Collaborate with other professionals involved in the family's case to ensure cohesive support services.

4. Ensure safety and security:
- Follow protocol to maintain a safe and secure environment during visitations.
- Monitor for any safety concerns or signs of abuse, reporting immediately as required by organizational policies.
- Respond appropriately to emergency situations, including contacting emergency services when necessary.

5. Documentation and Reporting:
- Maintain accurate and comprehensive documentation regarding visitation sessions.
- Prepare written reports on visitation observations, incidents, or concerns as required.
- Submit all necessary reports and documentation in a timely manner.

Qualifications:

• Demonstrated reliability and punctuality, essential for timely and consistent support to families. 
• High school diploma/GED required, bachelor's degree in social work or related field preferred.
• Experience working with families and children, preferably in a social services or child welfare setting preferred.
• Knowledge of child development, parenting skills, and family dynamics.
• Strong observational and documentation skills.
• Excellent communication skills, both verbal and written. Bilingual is a plus!
• Ability to work independently, demonstrating sound judgment and decision-making.
• Demonstrated ability to maintain confidentiality and professionalism.
• Sensitivity to cultural and socioeconomic diversity.
• Familiarity with community resources and services.
• Flexibility to work evenings, weekends, or as needed based on client requirements.

Possible Schedules:

• Must be available at least 20 hours a week
• Day shift
• Evening shift
• Weekend shift
• Typical schedule will be based on employee's availability
• On-Call as needed (also based on availability)

Pay:

• $18 to $19 per hour

Our policy is to provide equal opportunity in all aspects of employment to all employees and job applicants. We are committed to providing a work environment that is free from discrimination and harassment of any kind, and we encourage individuals from diverse backgrounds to apply for this position.

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