Job Description
Schedule: This is a hybrid position, with in-office days on Monday, Wednesday, and Thursday at our Oak Brook, IL location. Remote work is available on Tuesday and Friday. Working hours are from 8:00 AM to 5:00 PM.
Job Summary:
We are seeking a dedicated Salesforce Administrator to join our team! In this role, you will be instrumental in supporting our Salesforce Orgs and the Bullhorn for Salesforce application, which provides vital CRM and ATS functionalities. You will proactively identify and design user interface improvements within Salesforce and Bullhorn to enhance our sales team's efficiency through automation and accurate data collection.
As a key collaborator with sales leadership and users, you will document business processes and help tailor technology solutions to optimize our sales operations. We are looking for a candidate with strong problem-solving abilities, excellent communication skills, and a solid background in Salesforce, particularly within the staffing industry.
Duties and Responsibilities:
- Analyze existing sales and recruiting processes to identify opportunities for technical enhancements and efficiencies. Take initiative to propose and implement innovative solutions in Salesforce.
- Customize Salesforce objects, fields, page layouts, workflows, and automation rules to best support the sales and recruiting teams.
- Develop and maintain customer reports and dashboards that provide valuable insights.
- Monitor system performance, troubleshoot issues, and manage Salesforce updates effectively.
- Provide ongoing support and training to users to ensure they maximize the platform's capabilities.
- Collaborate with stakeholders to gather requirements and manage Salesforce projects seamlessly.
- Work with vendors and consultants on specialized projects as needed.
- Conduct regular security audits and risk assessments to ensure data integrity.
- Plan and ensure effective disaster recovery measures are in place.
Required Skills and Abilities:
- Proven experience working with Salesforce.
- Salesforce certification is a plus.
- Familiarity with Talent Rover and Bullhorn is advantageous.
- Strong project management skills, including proficiency with tools like Jira or Asana.
- Experience managing Salesforce deployments using tools like Flosum.
- Excellent verbal and written communication skills.
- Ability to thrive in a fast-paced, agile environment.
- Strong problem-solving skills and attention to detail.
- Experience in documentation and change management processes.
Education and Experience:
- Bachelor's degree in Business, Computer Science, or a related field.
- A minimum of 5 years of experience in a similar role.
- Experience in the staffing and recruiting industry is highly desirable.
- Salesforce certification is a plus.
Employment Type: Full-Time
Salary: $ 40,000.00 140,000.00 Per Year
Job Tags
Full time, Remote job,