Job Description
Revenue Cycle Supervisor - Self-pay follow-up (REMOTE) Title: Revenue Cycle Supervisor - Self-pay follow-up (REMOTE)
Location: Midtown
Org Unit: Self Pay Collection 2
Work Days:
Weekly Hours: 35.00
Exemption Status: Exempt
Salary Range: $73,050.00 - $81,750.00
*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
Position Summary Oversees daily billing and collection processes, generates reports, monitors employee productivity and develops strategies to improve overall performance in cash collections, expedite account resolution and streamline billing processes .
Job Responsibilities - Performs daily employee audits of AR follow up in practice management system for quality assurance.
- Performs daily maintenance of assigned work queues.
- Meets regularly with staff to identify areas for improvement that may impact net collections.
- Analysis of their assigned workqueues and creates daily assignments for team.
- Identifies trends in revenue cycle activities, including payments, denials, billing, coding and/or documentation errors. Recommends actions plans to address deficiencies. Monitors implementation of corrective action plans.
- Utilizes financial reports to develop action plans aimed at maintaining or improving financial and/or operational performance.
- Develops and implements billing guidelines and policies. Ensures daily billing and collections processes are compliant with regulatory requirements.
- Meets periodically with staff to identify areas for improvement that may impact net collections.
- Responds to billing inquiries from patients and insurance companies and makes corrections within the practice management system.
- As needed, assists with the development and implementation of revenue cycle strategies and workflows that will enhance cash collections, expedite account resolution and streamline billing processes.
- Attends workshops, seminars and/or conferences to keep abreast of standards and best practices within the field. Disseminates information to colleagues and/or staff as appropriate.
Education - Bachelor's Degree in related field
Experience - Approximately 2-3 years of related supervisory experience
- Approximately 3-5 years of physician billing experience, specifically accounts receivable and collection experience.
- Prior experience working with an eMR systems.
- Knowledge of medical terminology.
- Knowledge of third-party reimbursement.
- Microsoft Excel and other reporting software to sort, filter, summarize and identify various account receivable trends.
Knowledge, Skills and Abilities - Organized and thorough auditing processes for quality assurance and maximum productivity.
- Create meaningful assignments and projects for team distribution.
- Demonstrated knowledge of medical terminology.
- Demonstrated knowledge of third party reimbursement.
- Excellent verbal, written and interpersonal skills.
Licenses and Certifications - Certified Professional Coder (CPC) preferred.
Working Conditions/Physical Demands Standard office work
Weill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists - faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization - are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to protected status, including race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
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About Weill Cornell Medicine
Weill Cornell Medicine is a global healthcare leader known for the world-class patient care, cutting-edge research and top-ranked education. Every day, the employees of Weill Cornell Medicine improve lives across the city and around the globe. They help patients stay well, and our benefits and programs aim to help our employees and their families stay well by supporting their physical, financial, and professional health.
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