Job Description

The Brook Hospital - KMI is currently looking to add a  PRN Receptionist to join our team.

Job Description

The Brook – KMI is a 98-bed hospital offering a full continuum of inpatient, extended care, residential, partial hospitalization and outpatient services for adolescents, adults and seniors.

Our specialized treatment services are provided by a multidisciplinary team of highly trained psychiatrists, psychologists, social workers, addiction counselors, nurses, pastoral counselors and activity therapists.

The Brook Hospitals prides itself upon the fact that our patients are referred directly to us by local professionals and organizations: physicians, psychologists, social workers, employee assistance professionals, community mental health centers, hospitals, schools, courts, social service agencies and managed care organizations. These direct referrals and our high patient and family satisfaction rates are a reflection of our effectiveness in treating mental illness and addictions.

Receptionist/Switchboard Operator is responsible for following duties:

• The Receptionist/Switchboard Operator is responsible for monitoring patients for safety as they enter facility
• Patients are monitored and safety checks are recorded on log
• Relays incoming and outgoing interoffice telephone calls
• Visually maintains a log of all patients waiting for safety purposes
• Makes every attempt to connect caller with appropriate staff member
• Keeps schedule of hospital vehicle use and key control
• Ensures hospital security by maintaining log of keys in use and their return
• Acts as Receptionist greeting and directing visitors and giving routine information
• Enforces visitation policies (i.e., number of visitors allowed per patient) Enforces hospital rules (i.e., no food in lobby or cafeteria, etc.)
• Announces emergency calls when appropriate (weather alerts and facility emergency codes)
• Accepts patient belongings as delivered to hospital from outside source per Unit rules
• Notifies unit staff of flowers, packages, clothing, newspapers, etc., and writes a receipt for belongings
• Prepares outgoing mail
• Works with Evaluation and Referral department to distribute Patient Registration forms
• Receives, secures, and monitors patient money and personal belongings stored at the Switchboard
• Distribute and record PRN keys and van keys to facility staff
• Performs clerical duties as assigned
• Performs other duties as assigned by supervisor or CEO

Benefit Highlights:

• Free meals in our onsite cafeteria
• Challenging and rewarding work environment
• Growth and Development Opportunities within UHS and its Subsidiaries
• Competitive Compensation

About Universal Health Services :

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.  

Qualifications:

Previous experience as a receptionist in a medical setting preferred.

High school diploma or GED is required for this position.

Job Requirements:

This position is a part time, as needed position with requirements of a minimum of 4 shifts per month, two being on the weekend.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters

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