Part Time (30 Hours) Associate Banker DC Union Market Branch, Washington, DC American Sign Language Required Job at JPMorgan Chase & Co., Washington DC

emNFNTZjdkJWd0tycnZiZ2FSeXVlYmZualE9PQ==
  • JPMorgan Chase & Co.
  • Washington DC

Job Description

Job Description

We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.

As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. 

Job responsibilities

  • Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings 
  • Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
  • Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals 
  • Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn 
  • Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
  • Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience

Required qualifications, capabilities, and skills

  • 6+ months of customer service experience 
  • High school diploma or GED equivalent 
  • Ability to communicate in American Sign Language is required

Preferred qualifications, capabilities, and skills 

  • Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
  • Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills 
  • Strong desire and ability to influence, educate, and connect customers to technology
  • Cash handling experience

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Job Tags

Part time,

Similar Jobs

Resource Point LLC

Sr. Mainframe (COBOL) Developer Job at Resource Point LLC

 ...Role: Sr. Mainframe (COBOL) Developer Location: Tampa Florida hybrid (2 times per week onsite) Duration: 12+ Months Job Description: Our Client is looking for a Sr. Mainframe Developer who is an organized professional with excellent communication... 

Two95 International Inc.

Sr. Network Security Engineer Job at Two95 International Inc.

 ...Title : Sr. Network Security Engineer Type : Full Time Location : Los Angeles, CA Salary: $Open / Market Requirements Minimum of 8 years experience (preferred); (At least 5 years of experience with cybersecurity or information assurance); BS degree... 

Westminster School

Chemistry Teacher Job at Westminster School

 ...other responsibilities as needed. A bachelors degree is required. The successful candidate will have a strong background in chemistry and a commitment to boarding school life. Salary is competitive; the employment package includes excellent benefits, and housing... 

Work In Biotech

Principal Scientist, Protein Biochemistry, Purification Job at Work In Biotech

 ...appropriate documentation Qualifications: Ph.D. degree in biochemistry, molecular biology, structural biology, chemical engineering, or a related...  ...elements Hands-on experience from small (milligram level) to large scale (gram level) endotoxin-free production... 

Jacobs

Environmental Scientist Job at Jacobs

 ...When it comes to the most challenging environmental issues facing our communities today, were focused on developing and delivering the most innovative solutions to improve our tomorrow. Were looking for an Environmental Scientist to work with our Water Resources team...