Job Description

Full job description

Description

Instructional Aide-Student Success Center

OPEN RECRUITMENT

6-MONTH ELIGIBILITY LIST

$1,704.70 - $2,090.40 Monthly

CURRENT VACANCY: 45%, 12 MONTHS

Monday-Saturday (May include day and evening hours)

*Applications will only be accepted from December 13, 2024 to December 23, 2024 at 4:00pm *

For experience and/or education substitutions, you must attach a statement clearly outlining how your additional experience and/or education covers the minimum requirements and qualifies you to perform the duties of the classification.

A limited number of candidates who best meet the needs of the District will be invited to continue in the examination process. It is important that your responses are clear and concise. Responses that are incomplete or unclear will not receive credit. The Work Experience you list on the application must also include all recent and relevant experience (including volunteer or unpaid work if the duties/responsibilities directly relate to the job you are seeking) in order for your application and supplemental application to be considered. Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations.

The Multi-Disciplinary Success Centers of the Long Beach Community College District is seeking a highly-qualified individual to be an Instructional Aide-Student Success Center. This incumbent will provide assistance in the operation and maintenance of a Student Success Center; provide assistance to individuals or groups of students according to instruction and prepare instructional materials and equipment for teacher and student use as requested and according to approved procedures. We are looking for someone with knowledge and experience who has experience in providing assistance to students according to instructions, as well as using a variety of instructional equipment including computer software, printers, copiers and more. Experience in an academic setting is highly desirable. If this describes you, we encourage you to apply for the opportunity to join the innovative and talented LBCC team!

The successful candidate will need to:

• be adaptable and flexible
• be a creative problem solver
• exhibit exceptional customer service skills, communication, and organizational skills
• have the ability to build rapport with internal and external stakeholders across the District

AT-A-GLANCE POSITION INFORMATION

• Type of position: Part-Time (18 hours/week)
• Position Status: Permanent
• Schedule: Monday-Saturday (May include day and evening hours)
• Location: Will support both campuses, and could be located at either the Liberal Arts Campus (LAC) or Trades, Technology, and Community Learning Campus (TTC)
• Salary: Range 18, $1,704.70 - $2,090.40 Monthly
• Eligibility list: Will be valid for 6 months once approved or ratified by the Personnel Commission. We reserve the right to use the established eligibility list for vacancies (permanent and temporary) in this classification as well as related classifications.
• Advanced salary placement: Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis.
• Benefits: The District provides an excellent and comprehensive benefits package. Please refer to the Benefits tab for more details.

For further information on the position or application process, please contact (562) 938-4829.

ABOUT LONG BEACH CITY COLLEGE:

Long Beach City College is committed to empowering our students to become active, ethical participants in their learning, as well as in the democratic structures that give them voice and agency in shaping their society and world. In an environment that is caring, supportive, and inclusive, LBCC promotes equitable learning and educational achievement by delivering innovative, high-quality degree programs, certificate programs, holistic support services, and leading-edge workforce preparation for our diverse communities.

Please check out the LBCC mission and values and other strategic initiatives below to learn more.

• Mission & Values
• Equal Employment Opportunity Plan (Download PDF reader)
• Strategic Plan (Download PDF reader)
• Office of the Superintendent President

Duties

GENERAL PURPOSE

Under the direction of the Instructional Specialist, provide instructional and clerical assistance in the Student Success Center. Assist students in the proper use of equipment and materials; and perform related duties as assigned.

DISTINGUISHING CHARACTERISTICS

Instructional Aide – Student Success Center provides assistance in the operation and maintenance of a Student Success Center; provides assistance to individuals or groups of students according to instructions. Prepare instructional materials and equipment for teachers’ and student use as requested and according to approved procedures.

Qualifications

MINIMUM QUALIFICATIONS FOR THIS POSITION:

Education, Training and Experience:

Graduation from high school or G.E.D. equivalent and two (2) years of customer service experience; or an equivalent combination of training and experience.

Licenses; Certificates; Special Requirements:
May require a valid California driver's license and the ability to maintain insurability under the City's vehicle insurance policy.

Meeting the minimum requirements of the position does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements and are deemed most competitive amongst the applicant pool to proceed.

Additional Information

APPLICATION AND SELECTION PROCESS:
To be considered a candidate for this position, all materials required should be received by the Long Beach City College Office of Human Resources by the closing date. Incomplete or late applications will be disqualified from further consideration. Qualified candidates will be notified in writing if they are moving forward in the selection process.

Application Process:

• Submit a completed online application through NEOGOV that reflects how and why you are a highly qualified applicant. All portions of the application must be entirely filled out to be considered for this position. A limited number of candidates who best meet the needs of the District will be invited to continue in the examination process. It is important that your responses are clear and concise. Responses that are incomplete or unclear will not receive credit. The Work Experience you list on the application must also include all recent and relevant experience (including volunteer or unpaid work if the duties/responsibilities directly related to the job you are seeking) in order for your application and supplemental application to be considered. Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations.
• If the position requires a college degree, transcripts or copy of a diploma, the required document must be attached at the time of application . Unofficial transcripts are accepted during this phase. For experience and/or education substitutions, please make sure to attach a statement clearly outlining how your additional experience and/or education covers the minimum requirements and qualifies you to be considered for this position.
• If you participate in and fail any examination segment, you must wait a period of 90 days (~3 months) to test again for the same classification.
• During the recruitment process, LBCCD uses e-mail to contact or notify all applicants with important information. We encourage applicants to check their email account frequently. Please add "@lbcc.edu" and "@governmentjobs.com" to your Safe Senders List and/or Address Book to reduce the chance of messages from the Personnel Commission being delivered to Spam or Junk Mail. Questions? Please call (562) 938-4791.

Selection Process:

The following examination segments are pass/fail and may be utilized during the selection process:

• screening of the applicant's training, background, and experience
• scored evaluation of responses on a supplemental application/ subject matter expert (SME) review. *** Please answer each question thoroughly as they will be read and scored by SMEs***
• in-person or online:
  • written examination(s)
  • qualifications appraisal oral examination
  • performance examination
  • technical oral examination
    (the above will be scored on a job-related basis)

**Please note that this schedule is tentative and subject to change**

Supplemental Application Scoring: Week of January 6, 2025

Qualifications Appraisal Interview (may be via Zoom or in-person): Week of January 27, 2025

Final interview (in-person only): Week of February 10, 2025

Test parts are determined by the size and competitiveness of the candidate pool. A limited number of candidates who best meet the needs of the District will be invited to continue in the examination process. It is important that your responses are clear and concise. Responses that are incomplete or unclear will not receive credit. The Work Experience you list on the application must also include all recent and relevant experience (including volunteer or unpaid work if the duties/responsibilities directly related to the job you are seeking) in order for your application and supplemental application to be considered. Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations.

*** PLEASE NOTE: The District reserves the right to utilize a flexible pass point (cut-off score) on any test part to meet the staffing needs as determined by the District. Applicants that most closely meet the needs of the District will proceed with the recruitment process. ***

DISABILITY ACCOMMODATIONS

Individuals who require reasonable accommodations in the Application or Examination Process in accordance with ADA should notify the Human Resources Office at least 5 (five) days prior to the closing date , by calling (562) 938-4372 or emailing careers@lbcc.edu.

THE LONG BEACH COMMUNITY COLLEGE DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER

The Long Beach Community College District is committed to the principles of equal employment opportunity and equity-minded hiring practices. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunities and are not subject to discrimination in any program or activity of the District on the basis of ethnic group identification, language, accent, citizenship status, race, color, ancestry, national origin, age (40 and over), sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), religion, creed, sexual orientation, gender identity, gender expression, parental status, marital status, military or veteran status, physical or mental disability or medical condition, genetic information, or on the basis of these perceived characteristics.

Transfer Requests for current LBCC Employees:

District employees may request to transfer by completing the Transfer Request Form (Download PDF reader). (Download PDF reader)

Ancestral Land Acknowledgement
Long Beach City College acknowledges our presence on the traditional ancestral land of the Gabrielino/Tongva peoples. This land remains unceded territory. We acknowledge the painful history of genocide and forced removal from this territory. Long Beach City College honors and respects the Gabrielino/Tongva ancestors and their connection to this land.

Leaves: Liberal sick leave, holidays, bereavement and emergency leaves are provided for all permanent Classified employees.


Benefits earned by a regular classified employee working at least 50% or more are as follows:


Insurance: The District provides medical, dental, vision care, and life insurance for the employee and their dependents.


Retirement: Classified employees are members of the Public Employees Retirement System (PERS).

Job Tags

Holiday work, Permanent employment, Temporary work, Part time, Work experience placement, Flexible hours, Saturday, Afternoon shift,

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