Full-Time Center Associate Job at The UPS Store St Clair Shores, Michigan

eWNBLzZNVFBVQVNncVAzbVloNm9lTDdxaVE9PQ==
  • The UPS Store St Clair Shores
  • Michigan

Job Description

The Full-Time Center Associate delivers world-class customer service to all retail customers by processing packages and/or packaging and processing packages. Other services we offer are, printing, notarizing, copying, faxing, laminating to name a few. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail/hospitality sales experience, point-of-sale experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Stays current with web based training and best practices
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
  • May open and/or close the store and perform end-of-day accounting, etc.
  • Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
  • Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
  • Takes ownership of the customer's shipping needs and offers viable solutions

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Valid driver's license and reliable transportation

BENEFITS

  • Competitive wages and positive work atmosphere
  • Discounts on shipping
  • Flexible scheduling
  • Advancement
  • Casual and creative work environment
  • Free Parking
  • Flexible Schedule
  • Flexible Work Hours
  • Formal Ongoing Training Program
  • Formal On-the-Job Training Program

Job Tags

Full time, Casual work, Flexible hours,

Similar Jobs

Skyline Recruiting

Sales Representative Work From Home Job at Skyline Recruiting

 ...information well People oriented and experienced in rapport building Ability to sell and promote Working knowledge of various technology and software programs Strong product knowledge Excellent time management Requirements: Wifi Cellphone Computer... 

Diehl Collision of Ford City

Tow Truck Driver Job at Diehl Collision of Ford City

Diehl Automotive Group has an opening for a light duty tow truck operator. Experience is helpful but not required. Must have excellent driving...  ...* Paid time off* Vision insuranceSchedule:* Monday to FridayLicense/Certification:* Driver's License (Required)

Kaleidoscope Education Solutions

Speech-Language Pathologist Job at Kaleidoscope Education Solutions

 ...Want a hybrid schedule where you work from home when you arent seeing students? Look no further! Are you a Speech-Language Pathologist in or around the Philadelphia area? If so, click the apply button so we can start a conversation about our openings! KES ADVANTAGES... 

Sodexo

Cook 2 Job at Sodexo

 ...dental and vision insurance. Eligible employees can enroll in their benefits, which will be effective beginning on their first day with Sodexo. We also offer other benefits like paid time off, financial and savings programs and access to our employee assistance program and... 

Interfaith Early Learning Center

Preschool Assistant Teacher Job at Interfaith Early Learning Center

 ...Summary The Assistant Teacher at Interfaith Early Learning Center assists the Head Teacher in planning and implementing learning experiences that advance the intellectual, emotional, social, and physical development of the children within a safe, healthy, and nurturing...