Job Description

This is a remote position.

We are seeking a motivated and detail-oriented Full-Time Customer Service Representative to join our team remotely. Previous experience preferred but not required. Have you been searching for the right opportunity for your unique talents and skills, to work from home, yet is dynamic, where you play an important role as a valued team member? Are you practiced in the art of communication making others feel important, welcome, and relaxed as well as skilled and adept at facilitating the various aspects of Customer Service? Your job description includes: making appointments, outbound calls, billings, and collection.

Requirements

Duties:

• Answering customer service, product sales, and inquiry phone calls
  
• Resolving customer concerns via phone and email
  
• Processing invoices and payments
  
• Working with our virtual assistant employee
  
• Handling miscellaneous emails and inquiries
  
• Additional responsibilities including miscellaneous requests
  

Qualifications:

• Experience with Excel and Quicklooks helpful but not required
  
• Good phone communication skills required
  
• Experience in customer support and client services helpful but not required
  
• Skilled in data entry and phone etiquette
  
• Ability to handle outbound calls and stand your ground when necessary
  

Benefits

Benefits:

• 401k
  
• PTO
  
• Dental Insurance
  
• Vision Insurance
  
• Health Insurance
  

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