Additional Information
Job Number 24203250
Job Category Rooms & Guest Services Operations
Location The St. Regis Atlanta, 88 West Paces Ferry Rd, Atlanta, Georgia, United States, 30305VIEW ON MAP (
Schedule Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
...PRODUCTION OPERATOR - CAMDEN PLYWOOD Work location: Camden, TX Job Type: C2C/Fulltime/W2 Job Description: Georgia-Pacific has openings for the Plywood Trainee position in Camden, TX. As a Plywood Trainee, you will learn to operate machinery within...
Entry Level Auto Claims Adjuster Location Hybrid remote in Colorado Springs, CO : Why... ...guidance will help you to support our members independently. Our in-office development program... ..., and adjust low complexity auto insurance claims presented by or against our members...
This position is part of the National Archives and Records Administration. Office of Presidential Libraries, Franklin D Roosevelt Library. As a Museum Technician you will be ensuring that the proper procedures are followed with regard to the care, registration, documentation...
...equipment in the facility includes order picker (cherry picker), forklift, reach truck, turret truck, pallet jack, and walkie rider... ...Qualifications We are open to candidates with little to no warehouse experience. If you are comfortable working in a fast-paced, goal-oriented...
Are you enthusiastic about supporting early learning? Wonderspring is seeking an Assistant Teacher for our STAR 4 Pottstown center, dedicated to providing a supportive and enriching environment for children. In this role, you'll assist in delivering lessons following the...